.png){kind=small}
If your items are unworn, unwashed, undamaged and in their original condition and packaging with tags attached, you may return the item within 30 days after receiving your order. To start a return, please click here. You can receive a refund, minus a
For quality control and fairness to all customers, we can't accept returns of:. We carefully note these exceptions during checkout. If you believe there's been an error with your return, please contact our customer service – we're happy to help resol
Returns and exchanges must be started within 30 days of order delivery, assuming the product hasn’t been used, and the tags are still attached.
A CA$10 return handling fee will be applied to returns. However, this fee is waived for exchanges.
Yes! For faster service, choose Instant Exchange at checkout. We immediately ship your new item, and there will be a temporary hold placed on your card for the exchange value. The hold is released once we receive your returned item. Please note, if w
Your refund will be processed once we receive and inspect your return at our warehouse - not when you ship it. Here's what to expect:. Please note, we inspect all returns. If the product returned is unauthorized or is in unacceptable condition, we re